GRACIELA JANET HERNÁNDEZ

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  bibliotecaceojuanxxiii · Member · May 10, 2021 at 6:11 pm

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  BUENAS TARDES, EN EL MES DE JULIO DE 2020 CREÍ QUE HABÍA CREADO BIEN MI WEB gracielajanet.com PERO DESDE HACE MESES QUE INTENTO VOLVER A ACCEDER Y NO ME APARECE NI SIGUIERA QUE HE CREADO EL DOMINIO. SI ME APARECEN DOS DOMINIOS ANTERIORES QUE YA NO UTILIZO ‘bibliotecaceojuanxxiii’ y OTRO CON NOMENCLATURA SIMILAR. NO SE QUE HE REALIZADO MAL PORQUE ME GUSTARÍA ACCEDER Y SEGUIR MANTENIENDO MI WEB gracielajanet.com.
  UN SALUDO ,
  GRACIELA.

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  staff-ozmodiar · Staff · May 10, 2021 at 7:22 pm

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

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  Account recovery overview – https://wordpress.com/support/account-recovery/
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