GRACIELA JANET HERNÁNDEZ
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BUENAS TARDES, EN EL MES DE JULIO DE 2020 CREÍ QUE HABÍA CREADO BIEN MI WEB gracielajanet.com PERO DESDE HACE MESES QUE INTENTO VOLVER A ACCEDER Y NO ME APARECE NI SIGUIERA QUE HE CREADO EL DOMINIO. SI ME APARECEN DOS DOMINIOS ANTERIORES QUE YA NO UTILIZO ‘bibliotecaceojuanxxiii’ y OTRO CON NOMENCLATURA SIMILAR. NO SE QUE HE REALIZADO MAL PORQUE ME GUSTARÍA ACCEDER Y SEGUIR MANTENIENDO MI WEB gracielajanet.com.
UN SALUDO ,
GRACIELA. -
Howdy,
The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryLet us know if anything is unclear or you have any further questions.
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