Gravatar Account Problems!
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I’ve lost access to my gravatar account! It’s @ http://en.gravatar.com/theultimatesymbiote ! PLEASE HELP! Basically I cannot find a user name or password and I just recently changed (a few minutes before I lost access) emails and I have been trying to use my new password and new email with my old email and new password and everything! Then I tried to remove my wordpress account from it and see if it helped but it didn’t! WHY DO MERGING WEBSITES AND MAKING EASIER ACCESS HAVE TO MAKE IT HARDER TO ACCESS WHEN YOU’VE CHANGED THE ACCOUNT THAT IS CONNECTED TO THE OTHER!!!! D:
The blog I need help with is: (visible only to logged in users)
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Hi there!
I’m happy to help you out with this. Please refrain from using capslock though, it makes it really hard to read your posts. When you visit Gravatar, you should see a button to log in through WordPress.com in the upper right corner:
Do you see this? Does this work for you?
If it works, once you’re logged in, you can edit your profile by going to “My Profile” across the top:
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Can you tell me what you see when you click that link? Do you get an error message?
Can you also check that you have third party cookies enabled in your browser? Here are steps for doing that in Chrome:
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Don’t worry, I’ve fixed it now by going to my WordPress account and going into Public Profile and then pressing “Edit Photo”. Seems like WordPress needs to have a sort of “Supported Websites’ Problems & News Forums” thing…
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I’m glad you’ve figured this out!
Seems like WordPress needs to have a sort of “Supported Websites’ Problems & News Forums” thing…
Can you explain more about what you’d like to see here? I’d love to take this idea back to the team if you could give me more details. :)
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A forums/support area where if you’re having problems with WordPress supported websites, that if they’re not working properly you can simply ask a team for help. I said supported and not merged as I am not 100% wordpress has merged with websites like Gravatar.
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I said supported and not merged as I am not 100% wordpress has merged with websites like Gravatar.
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Thanks for the follow up! You’re actually in precisely the right place for that. forums.wordpress.com is where you can come to get help with any of our products such as WordPress.com, Gravatar, VideoPress, and Jetpack.
Let me know if I can help with anything else! :)
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