gravatar mail problem

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  natural700 · Member · Mar 27, 2017 at 7:10 pm

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  I cant get ‘activite mail’ from gravatar…

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 28, 2017 at 11:50 am

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  Hi there,

  I’ve sent an email to the email address on your WordPress.com account. Please let me know if you don’t receive it.

  Thanks!

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  natural700 · Member · Mar 28, 2017 at 11:57 am

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  I didn’t receive it

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  gemmacevans · Member · Mar 30, 2017 at 8:12 am

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  Hi there,

  I’ve sent the email again. Has it come through this time?

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  natural700 · Member · Apr 1, 2017 at 9:14 am

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  Nope..

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  gemmacevans · Member · Apr 3, 2017 at 11:07 am

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  Hi there,

  Our system shows the emails are being sent to the email address on your account. That means it’s possible your email provider is filtering them as spam or blocking the emails. Can you try whitelisting the following email address: help[at]wordpress.com.

  If you haven’t done so already, please also check your spam folder in case the emails have ended up there.

  Let me know when you’ve done that and I’ll resend the email.