Gravatar – Promo Code

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  mysteriouslyfading19e247a530 · Member · Feb 4, 2026 at 6:43 pm

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  Hello guys,

  when I search an url for my gravatar account, it shows the first year is free 0€, and next year are paid ; wonderful.

  But when I add the domain name request in my basquet, the promo is not applied :'(

  Bug ?

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  staff-lexi · Staff · Feb 9, 2026 at 1:21 am

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  Hi there,

  Thanks for the details.

  The “free for the first year” offer for Gravatar custom domains is only available the first time a domain is registered on a Gravatar account. If a domain has already been registered previously on that same account, the discount won’t apply at checkout and the domain will show at the standard price.

  This is explained here: https://wordpress.com/support/gravatars/custom-domains-for-gravatar/

  Can you confirm whether you’ve ever registered a domain for this Gravatar account before (even if it was a different domain)? If you share the domain you’re trying to register (and optionally the Gravatar account email/username), we can double-check what’s going on. But please send this information to our email, help@wordpress.com for security reasons. Thank you!

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  flowersensationallyccbdeb7e40 · Member · Feb 12, 2026 at 10:07 am

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  same here – i didnt have one before

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  mysteriouslyfading19e247a530 · Member · Feb 13, 2026 at 8:06 pm

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  Hello,

  no I have never register another domain with this Gravatar account that is very new

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  sagin12 · Staff · Feb 15, 2026 at 12:38 pm

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  Hi @mysteriouslyfading19e247a530,

  Could you head over to your Gravatar profile here: https://gravatar.com/profile and click on Smart Redirect from the left-hand menu? From there, you should be able to grab the domain directly.

  Just make sure the domain ends with one of these:
  .bio
  .contact
  .cool
  .fyi
  .guru
  .info
  .life
  .link
  .live
  .ninja
  .place
  .pro
  .rocks
  .social
  .world

  If it’s still not working, please send us an email at help@wordpress.com with a quick note about what’s happening and the exact domain you’re trying to purchase. We’ll take it from there and make sure you’re supported all the way through.