Hacked

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  anndiqoute · Member · Nov 1, 2020 at 1:54 pm

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  Someone is in my account i changed my password but i think they still have access

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  staff-mckluskey · Staff · Nov 2, 2020 at 11:36 am

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  Hi there!

  Could you tell us more details? Why do you think someone has access to your account?
  If you changed the password already, I’d suggest changing also the password to your email.

  Also, you should consider enabling the two-factor authentication, to increase the security of your account:

  https://wordpress.com/support/security/two-step-authentication/

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  anndiqoute · Member · Nov 2, 2020 at 4:35 pm

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  I keep getting emails that stuff on my page has been changing it now has a different name that’s not mines but all my personal information is on the page

  Page changed

  anddiqoute made the following changes to the “Home” [edit] Page on 31 October, 2020 at 21:42 UTC

  Revision @ 2020-10-20 16:10:08 Current page @ 2020-10-20 16:10:08
  Content

  Unchanged: <p>…For all types of customization, business logo, cartoon pictures, and website building </p> Unchanged: <p>…For all types of customization, business logo, cartoon pictures, and website building </p>
  Unchanged: <!– /wp:paragraph –> Unchanged: <!– /wp:paragraph –>
  Added: <!– wp:image {“id”:125,”sizeSlug”:”large”,”linkDestination”:”none”} –>
  Added: <figure class=”wp-block-image size-large”></figure>
  Added: <!– /wp:image –>
  Unchanged: <!– wp:paragraph –> Unchanged: <!– wp:paragraph –>
  Unchanged: <p>Click here for more information about us and visit our contact page to reach us now.</p> Unchanged: <p>Click here for more information about us and visit our contact page to reach us now.</p>

  I AM NOT MAKING THESE CHANGES

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  anndiqoute · Member · Nov 2, 2020 at 4:41 pm

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  It has my phone number an email listed on that account

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  staff-blorbo · Staff · Nov 2, 2020 at 7:23 pm

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  Are these going to the same email address you see at https://wordpress.com/me/account or a different email address?

  If it’s a different email address:

  1. Log out of WordPress.com.

  2. Log back in under the email address which is receiving things, and you can follow the steps at https://wordpress.com/support/account-recovery/ if you don’t recall the password.