Hacked

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  epadd1 · Member · Mar 27, 2022 at 2:47 pm

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  The site that houses our college newspaper was hacked and we have no access to the administrator login.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Mar 28, 2022 at 1:38 am

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  Hi there,

  We can’t help directly because we don’t host thestylus.org on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that there are some clues here in the public WHOIS info for your domain:

  https://gwhois.org/thestylus.org+dns

  According to what I see there, the domain name server (NS) addresses are set to

  • ns1.bluehost-expired.domainparkingserver.net
  • ns2.bluehost-expired.domainparkingserver.net

  This usually indicates that your site is not hacked, but that your domain may be expired instead. Please reach out to Bluehost support and ask their help in returning your domain to active status.

  Hope this helps point you in the right direction!