Has anyone ever had a WP ID error?

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  lisatyree6516 · Member · Jul 25, 2020 at 2:02 am

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  I am the webmistress of a WP site. Word Press recently sent me an email saying that they were basically acknowledging they were aware I had been at my own website & welcoming me as a new subscriber!
  This was obviously an identification error. I would like to tell them that, but I can’t seem to locate any email addy/contact form.
  The reason why this is an issue is that when I signed up, the system only allowed me to use a certain series of numbers behind my name. I find this both alarming & weird. I wonder if there isn’t something more afoot.

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  fstat · Staff · Jul 25, 2020 at 8:49 am

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  Hi there,

  Can you please past the content of that email here so I can have a look and better understand what happened?

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  lisatyree6516 · Member · Jul 26, 2020 at 2:08 am

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  I’m sorry. I threw it out after I read it.
  You can’t just block anymore of the emails like this?

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  lisatyree6516 · Member · Jul 26, 2020 at 2:54 am

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  Okay…my mistake!
  I actually have saved the email from Word Press that’d relevant to this issue. However then, I need aWP email address to send it to from you.

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  kokkieh · Staff · Jul 27, 2020 at 5:13 am

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  Can you please tell us the FROM address of the email, and paste the subject line and content in a reply here in the forum?

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  lisatyree6516 · Member · Jul 28, 2020 at 1:42 pm

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  It says from Lisa’s Corner,
  (email visible only to moderators and staff)

  It’s just an emailer to me,
  (email visible only to moderators and staff)

  I’ll see if I can do the rest of what you asked later.
  I need help on that. I just didn’t want to take too long to respond.

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  staff-blorbo · Staff · Jul 28, 2020 at 4:42 pm

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  Hm, interesting.

  You did recently subscribe to your own site, but that was almost a month ago.

  What was the date of the email?

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  lisatyree6516 · Member · Jul 28, 2020 at 6:15 pm

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  I DID NOT subscribe to my own website. The notice that erroneously said I did was dated June 26th, 2020. What I did was work on my website after subscribing to another Word Press website called “Rose Rambles”. I’ve been a subscriber by your own records if you look for a couple years.
  This is FYI. I would like to see this matter rectified, please.
  Thank you very much.

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  staff-blorbo · Staff · Jul 28, 2020 at 6:19 pm

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  That’s the date you subscribed to your own site. :)

  You can control that via https://wordpress.com/following/manage

  If you did not do this yourself, it mean someone else with access to your account did.

  In which case, I recommend changing your password: https://wordpress.com/me/security/password

  Make sure it’s a strong password: https://wordpress.com/support/security/#strong-password

  And setting up two-step authentication: https://wordpress.com/support/security/two-step-authentication/