Having trouble with My Site It's not showing up after changing my User Name and PW
-
Hello, I am seeking assistance… I was having trouble with my user name and PW, so I changed both and now my blog site does not appear when I log in. How can I attach it back with my new user name? Thanks in advance.
-
Please always provide the URL of the site you refer to when asking for support.
Are you referring to https://integradosenfamilia.wordpress.com/? It was registered by this account https://en.forums.wordpress.com/profile/integradosenfamilia1724 September 7, 2017 (7 hours ago)?
-
I will tag this thread for Staff help. Please post the old username here.
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
Yes, that is my site blog https://integradosenfamilia.wordpress.com/. My old user was integradosenfamilia070917. Thank you for helping me. I appreciate it!
Thanks for the info on how I can subcribe.
Omi
-
Hi there,
The site, https://integradosenfamilia.wordpress.com/, never belonged to your old username, integradosenfamilia070917, so it also doesn’t belong to this new username.
That site was created by and still belongs to the username, integradosenfamilia17. You’ll need to be logged in as that username to access the site.
-
That was my original user name (Integradosenfamilia17) and somehow it was changed to integradosenfamilia070917 and I could not log in and saw that my user name did not match and was afraid that someone had hacked into my account, so I changed my user name and PW to integradosenfamilia1724 along with my pw and thatś when I noticed that my blog site did not attach, but that is my site. And that is the problem Ie tried to log in and cannot. Can you help me attach it to my new user integradosenfamilia1724?
Thanks,
Omi
-
The Integradosenfamilia17 username has never been changed. https://integradosenfamilia.wordpress.com/ was created by Integradosenfamilia17 in May 2012 and has belonged to that username ever since.
The integradosenfamilia070917 username was created yesterday, and then changed to integradosenfamilia1724. This username has never owned that site.
To access that site you’ll need to log in as the Integradosenfamilia17 username. We will not transfer ownership of the site to your new account under any circumstances. If you don’t remember the password for the old username, you can find our account recovery options here:
-
Thank you for the information. I tried the link you provided to recover my account to get a new password and I am still having trouble even trying to change my password with my user Integradosenfamilia17. I do not know whát else to do. I must have typoed a wrong number/letter in my user id without me noticing, when I was in my account Integradosenfamilia17 to Integradosenfamilia070917, which made me think that someone had hacked my account, so that is why I changed my user id to Integradosenfamilia1724 and my blog site did not transfer over, but that is my blog site.
I would not like to create a new site and start over as I´ve already invested a lot of time and effort with my past posts. Is there anything else that can be done?
Thank you,
Omi
-
-
No one has hacked the Integradosenfamilia17 account. I don’t see any evidence of unauthorized access. I do see several requests in the past few hours to reset the password, but those emails are bouncing with a message that the email address no longer exists.
If you no longer have access to the email address you had used for that account, and you don’t have any of the other verification information we require on the Account Recovery page, we won’t be able to help you access that site.
- The topic ‘Having trouble with My Site It's not showing up after changing my User Name and PW’ is closed to new replies.
WordPress.com Forums 