heatheresse.com

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  heatheresse · Member · Jul 8, 2016 at 4:04 pm

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  Dear WPdotcom,
  i really should not have deleted my account. I would like to use this domain with another host. is their any way to retrieve it for me? new to this….

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  timethief · Member · Jul 11, 2016 at 9:41 pm

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  Hello there,
  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Jul 11, 2016 at 9:43 pm

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  Sorry. I do see the heatheresse.com URL above. Please be patient while waiting for a Staff response.

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  supernovia · Staff · Jul 12, 2016 at 6:05 am

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  Hi @heatheresse, we’ll see if we can get it back for you. It may take a few business days, but I’ll let you know as soon as it’s worked out.

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  supernovia · Staff · Jul 21, 2016 at 8:26 pm

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  @heatheresse I wanted to let you know your domain is ready again. Let us know if you need more help!