Hello

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  esquiretwdigital · Member · Jul 25, 2018 at 10:06 am

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  I have a wordpress website bound to wordpress.com, but the wordpress website is not bound to the wordpress.com account password. I don’t know if this can be transferred to a new account?

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  fstat · Staff · Jul 25, 2018 at 12:07 pm

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  Hi there,

  Can you please let me know your website’s address so I can further assist you?

  Thanks!

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  esquiretwdigital · Member · Jul 27, 2018 at 6:27 am

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  Website: http://www.esquire.tw
  But I found the original wordpress.com user account, which is currently in the process of transfer.
  If you can help us transfer?

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  gemmacevans · Member · Jul 27, 2018 at 8:43 am

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  Hi esquiretwdigital,

  The domain esquire.tw was registered through SeedNet. The site was created using WordPress.org software and it hosted on their servers (not ours):

  WordPress.com vs. WordPress.org

  But I found the original wordpress.com user account

  You are contacting us from a WordPress.com account which was created two days ago — which esquire.tw has never had any connection to. It’s also not possible to transfer a WordPress.com account somewhere else so it sounds like you are referring to a user account on esquire.tw itself. Is that correct?

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  esquiretwdigital · Member · Jul 27, 2018 at 9:37 am

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  yes , I have found the user and are now transferring

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  esquiretwdigital · Member · Jul 27, 2018 at 9:39 am

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  But the wordpress website still has certain data and traffic needs to be retained before it needs to be transferred.

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  fstat · Staff · Jul 27, 2018 at 10:23 am

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  Hi there,

  Can you please let us know the WordPress.com account’s username or site address to further assist you?