Hello

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  erocksadmin · Member · Jul 4, 2019 at 6:15 pm

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  I cant change my email address to new one

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 4, 2019 at 6:26 pm

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  Hi there,

  What is the email you are trying to change your account to? Are you getting some sort of message when you try to update it?

  Here is information on how to update your email on WordPress.com:

  Change Your Email Address

  One reason you may not be able to update your email is if the email address you are trying to update to is already associated with another WordPress.com. Make sure that the email is freed up for usage.

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  erocks31 · Member · Jul 4, 2019 at 6:29 pm

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  No, Its a completly new email address. The link was sent to confirm but it just is not changing the setting.

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  staff-blorbo · Staff · Jul 4, 2019 at 7:26 pm

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  Ok, I see you’re using 2 accounts here. :)

  We’ll need to know:

  1. Which account are you trying to change the email on?

  2. What email address are you trying to change it to?

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  erocks31 · Member · Jul 4, 2019 at 7:31 pm

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  i wanted to use (email visible only to moderators and staff) but they saying that already being used. So i changed it to use (email visible only to moderators and staff)

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  staff-blorbo · Staff · Jul 4, 2019 at 7:35 pm

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  That is correct, the first email address is already being used by another account here. We have some recommendations for recovering access at https://en.support.wordpress.com/account-recovery/

  The second one is not in use here, so you should have received a confirmation email. If it’s not in your inbox, please check the spam folder.