Hello My User name and password no longer work
-
Hello it appears that my user name and password has been changed from when I set up my account. Please review and see my prior account created for alphararrimusicdistribution.com was Alph107. Somehow it has changed and all of my plugins have been deativated
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hey there, this site isn’t hosted on our services:
I can’t speak to what happened with the plugins, but your host can likely help you restore a backup if needed. I’d reach out to them.
Regarding the username, are you using /wp-admin to log in?
If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
https://wordpress.org/support/article/resetting-your-password/Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference:
https://wordpress.com/support/com-vs-org/#overview-of-options
- The topic ‘Hello My User name and password no longer work’ is closed to new replies.