help

• 

  anantodewono · Member · Jul 20, 2018 at 12:29 pm

  • Copy link
  • Add topic to favorites

  Im not have code to Disable Two-Step Authentication

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Jul 20, 2018 at 2:04 pm

  • Copy link

  Hi anantodewono,

  What is the username of the account you need help with?

  If you are locked out of the account, backup codes can be used to login and disable two step authentication. Do you have access to those codes?

• 

  gemmacevans · Member · Jul 20, 2018 at 2:09 pm

  • Copy link

  I’ve just seen one of our Happiness Engineers has replied to your email. I’m going to close this thread in order to keep your support in one place but you are welcome to reply there if you need any further help.