Help
-
-
Hi,
I am not seeing any active WordPress.com websites associated with the user account you are posting from.
What was the URL of the site you were attempting to cancel?
-
Because I deleted myself this morning. I’m really upset because this was supposed to be taken care of by one the associates at WordPress. I shouldn’t even be having this discussion and my card should have NEVER been charged because my account was supposed to have been closed. URL was justfithealthfit.Wordpress.com
-
As you can see at https://justfithealthfit.wordpress.com/ it has been deleted, and per our logs, you did that 9 hours ago.
Also, we have absolutely no history of purchases, transactions, or billing activity of any kind since April 2020 under the account you’re currently logged into.
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged
-
I have the receipt you guys sent me this am for the charge of $73. I was charged. I can send you my bank statement as well. I want to make sure all my accounts are closed and that you do not have access to my debit OR credit cards.
-
These are public forums, please do not post any transaction details here.
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged
- The topic ‘Help’ is closed to new replies.