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  bradprospect · Member · Oct 5, 2022 at 4:46 pm

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  somehow our wp-admin password is not working and no one on the exec team and none of our digital marketing external partners has changed it. what can we do? attempting to retrieve lost password lists a critical error message.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Oct 5, 2022 at 5:04 pm

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  We can only help with sites running on the wordpress.com platform. So first things first: what site are you talking about?