HELP

  • Unknown's avatar

    I had my website almost exactly the way I want it. After receiving an email that stated that plugins were automatically updated, so many things changed. It went back to the original theme, removing all edits and widgets I made for the home page. I tried to to restore my home page but it only works temporarily. I’m not sure what to do, Im very new to this and would appreciate any help I can get.

    Site: http://searchhistory.co.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Hi there!

    I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    You can look for help at the community forums here: https://wordpress.org/support/forums/.

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  • The topic ‘HELP’ is closed to new replies.