Help!

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  charpag · Member · Apr 26, 2023 at 10:40 am

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  hello ,i have created this free wordpress account simply to enter a help chat, because i have lost the login to my original account ( username: charliepag )

  i requested a new password because i lost the username and password, unfortunately i have been unable to find the correct email but i do have my username now and what i believe is the correct password now.. but of course my password has already been reset! please help i have created a website and i really need access to it

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 26, 2023 at 6:13 pm

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  Hi there,

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.