Help Accessing My Old Account
-
Hi there! Essentially I am managing the website named http://www.westsidecommunity.org. We were under wordpress previously but just transferred the domain name over to Wix. Is there any way I can access the old site? When I try to login with the old credentials it says ‘account not found’. Thank you!
The site I need help with is http://www.westsidecommunity.org. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.
-
Hi,
So, there are two things commonly called “WordPress”.
1. WordPress the free open-source site building software from WordPress.org (this is what you used to build your website).
2. WordPress.com, a web host for sites using WordPress software.
The two are related, but completely separate entities. Please read this page for more info on how they are related:
Was westsidecommunity.org hosted on WordPress.com? Or was it a site using the WordPress software but hosted elsewhere? I’m not seeing any record of it being hosted here, so I’m thinking it was the latter option.
If that is the case, you’ll need to talk to your former web host and ask them if they still have your site on their server. Sometimes hosts keep data or backups. But often, once you stop paying them, they delete your data pretty quickly.
Does that all make sense? Let us know if not or if you have further questions.
- The topic ‘Help Accessing My Old Account’ is closed to new replies.
WordPress.com Forums 