Help! Cannot load my sites

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  jeaniehaeunkim · Member · Oct 3, 2022 at 4:05 pm

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  Hello,

  I’m trying to access my WordPress site, but it won’t load. The page indicates “loading my sites” for the past 3 days. Thanks for the help.

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Oct 3, 2022 at 11:11 pm

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  Hi there,

  To clarify, you are not able to get this page to load? https://wordpress.com/sites/

  Or is the issue with some other page you are trying to access instead? Out of curiosity if you use Firefox (instead of Chrome) to access WordPress.com, are you able to see pages correctly that way?

  Or is the issue the same no matter which browser you use?

  Thanks for the additional info!

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  jeaniehaeunkim · Member · Oct 4, 2022 at 3:54 am

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  Hello,

  Yes, the page does not load. It just continues to say “loading my sites.”

  Yes, the issue is the same.

  Thank you for the help.

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  fstat · Staff · Oct 4, 2022 at 6:16 am

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  Hi, clearing your browser’s cache is a known fix. Here’s how to do it:

  https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

  If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

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  jeaniehaeunkim · Member · Oct 4, 2022 at 3:50 pm

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  It worked! Thank you so much!