HELP CAN’T GET INTO MY BACK OFFICE

• 

  gr8erdivine · Member · Aug 11, 2022 at 1:23 am

  • Copy link
  • Add topic to favorites

  I need to gain access to my back office to make changes. I updated plug-ins and now I have been kicked out and can’t log back in.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Aug 11, 2022 at 10:39 am

  • Copy link

  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  For help with gaining access you would need to contact the hosting provider.