help geeting back into my wordpress site

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  maximusalias · Member · Jun 3, 2026 at 2:02 am

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  I got a few emails saying someone is requesting to change password and to ignore if not me. I ignored the emails. Tonight I cannot log into my wordpress site. What do I do next to get access back?

  The blog I need help with is: (visible only to logged in users)

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  bfernandessp · Member · Jun 5, 2026 at 8:25 pm

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  Hi @maximusalias,

  I’m sorry to hear you lost access to your site. Let’s fix that!

  Please visit https://wordpress.com/support/contact/ Recover my WordPress.com account and fill the form. The support team will get in touch with you.

  I hope this helps!

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  mpriyatt · Staff · Jun 6, 2026 at 1:34 am

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  Hi there,

  I’m sorry you’re dealing with this. Receiving unexpected password reset emails and then losing access to your account can be very concerning. I’m here to help.

  After reviewing your account, I can see that a user was removed from your site at 2:05 AM on June 3, 2026. Could you confirm whether this action was performed by you? If not, it may indicate that someone gained unauthorized access to your account.

  Please take the following steps as soon as possible:

  1. Recover your account using our Account Recovery process:
     https://wordpress.com/support/account-recovery/
  2. Reset your password once you regain access:
     https://wordpress.com/wp-login.php?action=lostpassword
  3. Secure your account, including enabling Two-Step Authentication:
     https://wordpress.com/support/account-recovery/#protect-your-account

  I can also confirm that your Business plan, 15 pages, and breakoutadventure.com domain remain active, and your site content appears to be safe.

  Please let me know how the recovery process goes or if you encounter any issues along the way.