Help getting my login and password for an old site
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Happiness Engineer! That is wonderful….Happiness is here and now! I’m having trouble finding my login and password information for my website: theseedsoflove.net
I am publishing a new book and need this so my consultant can design the web page to be more inclusive. What do you need for us to proceed? Thank you! -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with InMotion.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
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