Help, I was just billed for renewal but do not use WP anymore

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  gloucestercoyoteprojectaad223d8e2 · Member · May 29, 2019 at 1:03 pm

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  Can someone contact me ASAP.

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  staartmees · Member · May 29, 2019 at 1:19 pm

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  This account is only 18 minutes old and has no website. Make sure you are logged to the account that got billed and tag this thread with ‘refund’ and ‘modlook’ to get help from a Staff Member.

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  staff-doublebassd · Staff · May 29, 2019 at 5:08 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. but as @staartmees mentioned, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!