Help in logging into my website.

• 

  limitededitionprints · Member · Sep 17, 2020 at 6:36 am

  • Copy link
  • Add topic to favorites

  I have another WordPress website with the url http://www.fineartimaging.com.au
  This was built for me in 2014 and I need to make some changes but cannot find the person who built the site for me and I don’t have any log in details. I have tried using my email address but it takes me to this other account. Please can you help me. Thank you.

• 

  staff-ozmodiar · Staff · Sep 17, 2020 at 4:04 pm

  • Copy link

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org