Help loggin into to client account

  • Unknown's avatar
    lucasbfranco · Member ·

    Hello,

    I am a wordpress developer and I just got my first freelancing gig with a client.
    She added me as an admin for her website but I cannot login to her wordpress.com dashboard

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    What is the address of the site in question?

    If the site is hosted on WordPress.com, and the owner of the site has sent you an invitation to be an admin that you’ve accepted, you should see the site listed in your account if you go to My Site ->Switch Site.

    If the site is using the open source version of WordPress found on WordPress.org, we cannot help you with this, as none of the user accounts on such a site have anything to do with our system. In that case only an existing admin on the site can reset your credentials.

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