Help Logging in
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Hi, I need help with both trying to log into and fixing my website through word press. My site is http://www.leroyumc.org. I have always been able to log into it with a particular email and password, but now for some reason wordpress no longer recognizes either, so I cannot access my site. My site has also crashed due to something about a needed PHP update. So, to put those together: how can I access a crashed site with credentials that word press no longer accepts? If all else fails, I need to know how to take down the site.
Please call or reach back out to me as soon as possible. I’d appreciate any help. -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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