Help logging in

  • Unknown's avatar

    Hello there,
    I have been tasked with making updates to the Forthill.com website again. My WordPress login credentials do not work. The emails do not work. How can I see what email address has been used to login to that website. I am willing and able to prove that the owners/managers of Forthill.com has approved of this. What do I need to provide and how? Thank you! :)

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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