Help me understand my products and what info should I give to the designer

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  sherrycollinsevansyahoocom · Member · Aug 1, 2021 at 3:36 pm

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  I gave up trying to create my websites, now I found a guy on Fiverr who will create them for me…, I am needing help know what info to give him I believe I have purchase enough from WordPress.com and WordPress.org and another one to be okay…,

  Site: https://sherrycollinsevans.wordpress.com.
  Correct account: Yes

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  sherrycollinsevansyahoocom · Member · Aug 1, 2021 at 3:50 pm

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  Does anyone have a phone number to support?

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  staartmees · Member · Aug 1, 2021 at 5:21 pm

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  Wordpress.com doesn’t have phone support. If you have a free site, you can get support in this public forum.
  Wordpress.com and wordpress.org are 2 completely different things: wordpress.com is a hosting platform whereas wordpress.org is open source software you can use on your own hosting.

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  sherrycollinsevansyahoocom · Member · Aug 1, 2021 at 6:27 pm

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  No not free, paid up to a few years…, seem like a big mistake…, so no one can help?
  How can I contact support…,

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  staartmees · Member · Aug 1, 2021 at 6:31 pm

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  If you have a paid WordPress.com plan, https://wordpress.com/support/help-support-options/#where-should-i-go-for-support

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  sherrycollinsevansyahoocom · Member · Aug 1, 2021 at 6:35 pm

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  Thank you!

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  aisajib · Member · Aug 2, 2021 at 4:43 am

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  Hi there!

  I’m not seeing any paid subscriptions on this WordPress.com account. If you purchased a WordPress.com plan from a different account, make sure you log in to that account to be able to access support at https://wordpress.com/help/contact

  If you aren’t sure which account you used or have trouble logging in, you can use our account recovery form to get in touch with us: https://wordpress.com/support/account-recovery/#account-recovery-form