Help Needed RE: [Tribe Networkers] Your Site is Experiencing a Technical Issue

  • Unknown's avatar
    panorth774a19303af9 · Member ·

    Hello,

    I’m trying to resolve my website fatal error, but I can’t access the recovery login site given at: https://tribenetworkers.com/wp-login.php

    Are you able to assist?

    Thanks in advance,
    Paul

    Here is the original email:

    From:
    WordPress

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Yoast SEO.

    First, visit your website (https://tribenetworkers.com/) and check for any visible issues. Next, visit the page where the error was caught (https://tribenetworkers.com/wp-login.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special ‘recovery mode’. This lets you safely login to your dashboard and investigate further.

    https://tribenetworkers.com/wp-login.php

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.7.2
    Current theme: Rise (version 2.2.1)
    Current plugin: Yoast SEO (version 16.4)
    PHP version 7.4.18

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 3 of the file /home/customer/www/tribenetworkers.com/public_html/wp-content/plugins/wordpress-seo/src/repositories/seo-links-repository.php. Error message: Namespace declaration statement has to be the very first statement or after any declare call in the script

    The site I need help with is http://www.tribenetworkers.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • supernovia · Staff ·

    Hi! I removed the private links to help keep your site safe.

    Your site is not hosted here, so we aren’t able to fix it from our end:
    https://wordpress.com/support/com-vs-org/

    But, since the error mentions your wordpress-seo plugin, your host can likely help you uninstall it. You can share this article with them when you ask for help.
    https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

    Or, they may be able to restore a backup for you.

    Going forward, you’ll also want to use the correct forums for self-managed installations:
    https://wordpress.org/support/forums/

    Or, you’d be welcome to migrate your site to our services once this is resolved, so we can provide direct support going forward. All of our paid plans include hosting, support, maintenance, SSL, and more. You can find our pricing here:
    https://wordpress.com/pricing

    Hoping this helps!

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