Help PLEASE

  • Unknown's avatar
    joyerialaguadalupana · Member ·

    How can I add a user name to help me with this site? I have already tried adding people several times and it doesnt work. I cannot add a user via the dashboard. Is there a reason why this happens?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! Your site isn’t hosted here, but you might try adding them via wp-admin/users. If that isn’t working, you might check in with your host for help.

    Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

    You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site.

    Or, you’d be welcome to host here so we can support you directly! You’d need the Business Plan, and you would want to do a full import.

    I hope this helps!

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