Help product thumbnails

• 

  zhencentertv · Member · Aug 15, 2022 at 11:15 pm

  • Copy link
  • Add topic to favorites

  Good night,

  I have a problem with the Ocean theme, we use it on most of our websites, but we have a fairly big problem that I don’t know if it can be configured or if you have to add a CSS.

  And it is that the images of woocommerce, since the theme is active, does not allow you to set a 1:1 ratio or rather it does not do it correctly and I get miniatures of different sizes.

  Thank you very much for your help.

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Aug 16, 2022 at 11:10 am

  • Copy link

  Hi,

  To get help with that theme, please contact their support at https://oceanwp.org/support/

  If the issue is with WooCommerce, you can post in their official support forums at https://wordpress.org/support/plugin/woocommerce

  Please note that the forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org