Help understanding a charge that I cannot figure out
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I found a charge on my paypal account and I have no idea what it’s for and I cannot find anything older than 2018. I am not sure if I have an account here will it affect my wordpress.org account and why if I cancel this will everything I have go away? I need help so bad!
The blog I need help with is: (visible only to logged in users)
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OMG! i don’t need help with the blog because I do nothing on the blog. I need help finding out why I am billed a yearly fee since 2018 for what??? I buy nothing that I know of from WP and Akismet that I never used finally quit. How do I reach billing in wordpress???
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Hi there,
The account you’re using to post here doesn’t own any upgrades and has never bought anything from WordPress.com. If the charge specifically says it’s for WordPress.com, it’s for a site in a different account.
If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.
If the charge is for Akismet, please contact Akismet support directly for help, as we cannot help with Akismet billing issues in this forum.
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