help with account

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  jpostwpg · Member · Dec 4, 2025 at 3:25 pm

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  the staff that set up the account for domain thejewishpost.ca is no longer with the company. He used a personal email that no longer exists. How can I access the account?

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  themagicrobot · Member · Dec 4, 2025 at 4:14 pm

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  Reach out to him and ask for the username and password he used so you can log into the site to change the email address associated with the site. I hope he wasn’t involved in setting up the domain name itself or without login details to the registrar from him you might face problems when the domain expires.

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  staff-miltonb · Staff · Dec 6, 2025 at 9:15 pm

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  Hi, @jpostwpg. Looks like you already email us about this so we’ll get back to you as soon as possible.

  I’ll close this ticket so we can continue from there. Thank you.