Help with account recovery

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  annielkiernan · Member · Dec 19, 2022 at 9:22 pm

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  Hi!

  I have been trying to recover a different account that is connected to an email that has been disabled (it was my old college email, (email visible only to moderators and staff)). The URL for my site is http://www.anniekiernan.com and I have been unable to access it since my email was shut off. I have transferred many of the emails from my old account to my current account ((email visible only to moderators and staff)) and am happy to forward these as proof of ownership to help get my account back. I would really appreciate the help, thank you in advance.

  Best,
  Annie

  Self-declared URL: http://www.anniekiernan.com
  Jetpack: Unknown
  WP.com: Unknown

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  staff-totoro · Staff · Dec 20, 2022 at 12:36 am

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  Hi there,

  Apologies but we have no record of that site (anniekiernan.com) being hosted here at WordPress.com. I tried visiting the site but the domain does not seem to be valid anymore.

  I was able to search the DNS history of the domain and it appears that it may have been hosted through hostgator at one time. That is a company that we are not connected to (we are both providers of WordPress sites but independent companies) but have you tried their support to see if they are able to help?

  

  Hope this helps point you in the right direction!