Help with checkout
-
Got this message trying to checkout:
‘Error authorizing credit card. Please Contact Support quoting error HYTFSI. Included with your purchase.’
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
-
Hi there!
I see that your account was reviewed, and you have successfully upgraded your WordPress.com site to the WordPress.com Business plan. Congratulations!
I noticed your domain is currently registered with GoDaddy. You’ll want to do one of the following to point it to your WordPress.com site:
- Change its nameservers: https://wordpress.com/support/domains/connect-existing-domain/#step-2-change-your-domains-name-servers
- Or, use our IPs: https://wordpress.com/support/domains/connect-a-domain-alternative-method/
Doing one of the above will make sure the domain loads your WordPress.com site. When that happens, you can make your domain the primary address by following the steps here:
Your primary site address is the domain that people will see in their browser’s address bar when they visit your site. It is the address you use to promote your website. With a WordPress.com plan, you can set a custom domain as the primary site address. Without a paid plan, all custom domain(s) on the site will automatically redirect to your free .wordpress.com or .wpcomstaging.com site addressDid you know that your Business plan comes with 24/7 live chat support? Feel free to chat with us if you have any questions or need assistance with building your site on WordPress.com. :)
- The topic ‘Help with checkout’ is closed to new replies.
