Help with emails

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  loribiesel21 · Member · Nov 26, 2022 at 3:44 pm

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  Hi I receive many emails a day from my site, they are all robot emails. From various email addresses. I want to ensure these are not people coming to my site for Info and are being sent that scam email?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-mckluskey · Staff · Nov 27, 2022 at 12:28 pm

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  Hi there!

  I do not see any sites under your account here. What’s the address of the site in question?
  And could you tell us a bit more about those emails? We’ll try to advise some more once we have more info. Thanks!

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  loribiesel21 · Member · Nov 27, 2022 at 3:13 pm

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  http://www.starseedgalacticenterprises.com
  Yes I can send you a screenshot but they send a message about a bot that can save money.

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  staff-totoro · Staff · Nov 27, 2022 at 11:55 pm

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  Hi there,

  We can’t help directly because we don’t host starseedgalacticenterprises.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (bluehost) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com. Specifically we use a custom invite system on WordPress.com (for enhanced security) so we are not familiar with the emails you are describing.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!