Help with log in

  • Unknown's avatar

    I am thoroughly confused about what is happening. I logged in to my site as usual and was updating plugins. Then I accidentally clicked off the browser and now I can’t get it back up to sign in. At first the message was saying that it was under maintenence but now it’s saying that there has been a ‘critical error’ on the site.

    I then changed the password thinking that I could reenter the site, but I think it has changed the password on the Secrets from the Green Room account. The account I am trying to get into is actually https://irmagold.com/blog/

    How do I get my site back up and running?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hello there,

    This site is not running on WordPress.com, so to login you would visit: https://irmagold.com/wp-admin

    This a self-hosted WordPress site, which would make it separate to that of WordPress.com.

    This is a good guide here that explains the difference between the two WordPress’s https://en.support.wordpress.com/com-vs-org/

    I hope this helps.

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