Help with Manage DNS in WP account

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  whiteinklimited · Member · Nov 2, 2021 at 8:45 am

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  I’ve recently changed my plan with 123reg and they are telling me I need to remove the 123 Reg MX records from my WordPress account. Can anyone tell me where to find the ‘Manage DNS’ menu is?
  thanks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  enile8 · Member · Nov 2, 2021 at 8:54 am

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  Hi,

  Here’s the document explaining where to find and update DNS records:
  https://wordpress.com/support/domains/custom-dns/

  The section you’re interested in; viewing DNS records
  https://wordpress.com/support/domains/custom-dns/#viewing-your-dns-records

  You’ll be able to delete the MX records from there.

  If you need anymore help let us know.

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  whiteinklimited · Member · Nov 2, 2021 at 8:57 am

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  Thank you.
  If I’ve cancelled my domain, can I ignore this instruction from 123reg?

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  staff-mckluskey · Staff · Nov 2, 2021 at 1:30 pm

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  Hi @whiteinklimited,

  If you have canceled the domain on 123reg’s side, there’s no need to update anything else.
  I can see subscriptions on WordPress.com’s side were removed as well.

  I hope that helps :)

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  whiteinklimited · Member · Nov 2, 2021 at 1:54 pm

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  Thank you! :)