Help with Primary site jetpack connection.

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  cky8895 · Member · Jan 29, 2022 at 1:39 am

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  Hi, my primary site has been expired a while ago.
  I was thinking of starting a new site, but when I pressed on ‘My site’ on the upper left, a pop up message stating ‘ Please check your primary site’s jetpack connection wp-admins ‘ appears.

  Can anyone help to resolve this issue?

  I don’t have a site linked to this WordPress.com account

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  supernovia · Staff · Jan 29, 2022 at 1:50 am

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  Hi @cky8895, I think it’s because your old site is still in your account, but can’t connect properly. If that’s not the site you’ll be re-starting, would you like us to remove it for you so you can start again?

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  cky8895 · Member · Jan 29, 2022 at 1:54 am

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  Thank you very much supernovia.
  Please help me remove it.

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  staff-doublebassd · Staff · Jan 29, 2022 at 4:22 pm

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  Hi there,

  I was able to disconnect kne.rzv.mybluehost.me from your WordPress.com account. Please let us know if you have any other questions or issues.

  Thanks!