Help with refund
-
Hi, I accidentally purchased a domain. I only had it for a few hours and realized I need to return it. I got $13 dollars back but am still waiting for the other $22.
The blog I need help with is: (visible only to logged in users)
-
We need details please.
1. What is the domain URL? Do you want to use the domain URL on another site?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation take place?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
1. iread.blog
I do not want the domain URL on another site.
2. ireaddotblog.wordpress.com
3. sarahellenrandall is my username, I purchased the upgrade for this yesterday.
4. It was purchased yesterday, November 22nd, 2016, at 5:43 pm.
The receipt number is #21041496
5. Refund request and upgrade cancellation took place at 11:59 pm the same day.Thank you!
-
-
I have processed the rest of that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.
Please let me know if there is anything else I can do for you and our apologies for any inconvenience.
-
-
- The topic ‘Help with refund’ is closed to new replies.
WordPress.com Forums 