Help with site

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  taniawilsonf3a0f27438 · Member · May 14, 2021 at 10:42 pm

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  Hi, I can’t seem to access my site https://ohmybabybrain.com/ Are you able to assist? Thank you.

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  staff-mckluskey · Staff · May 16, 2021 at 12:46 pm

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  Hi there!

  Your site is hosted with Bluehost, not with WordPress.com, so we wouldn’t be able to help you access ohmybabybrain.com/wp-admin.
  You can read how to reset your site’s password here:

  https://wordpress.org/support/article/resetting-your-password/.

  However, if you’re looking to recover access to the WordPress.com account where the site was connected, please check out this page and fill out the Account Recovery form:

  https://wordpress.com/support/account-recovery/.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.