Hi I am trying to start a new site. I just paid for site mapping and I think that may not have been

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  thecircleasheville · Member · Jan 30, 2016 at 9:47 pm

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  Hey I did not mean to sign up for site mapping, Can we undo that. This new domain is for a new site.

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  timethief · Member · Jan 30, 2016 at 10:40 pm

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  You failed to provide any information.

  1. What is the URL of the domain?
  2. What is the URL of the underlying .wordpressd.com blog?
  3. Exactly which wordpress.COM username account registered the the URL of the underlying .wordpressd.com blog and [urchased the upgrade for it?

  If you purchased a domain name via wordpress.com Staff need to know whether or not you want to keep the domain name and use it on another site.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note that when we need Staff help with issues Volunteers cannot resolve we type modlook into the sidebar tags on our forum threads. I did that for you.

  From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Feb 2, 2016 at 4:11 am

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  It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.