Hi, I cannot log in my account

• 

  garyhongpu · Member · Jan 3, 2022 at 1:16 pm

  • Copy link
  • Add topic to favorites

  Hello! I just built up this website and somehow lost my login credentials. I cannot log in now. I tried put in my user name to get the passwords back but failed. Can anyone help please?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-blorbo · Staff · Jan 3, 2022 at 6:48 pm

  • Copy link

  What is the URL of the site you’re trying to access?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/