Hi, I cant access any themes for some reason

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  heart0891 · Member · Aug 18, 2021 at 1:13 pm

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  help me solve the issue

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  tamahh · Member · Aug 18, 2021 at 1:46 pm

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  Hello heart0891,

  Could you please give some more details about what you are experiencing? Any error messages?

  A quick fix could be to log out of your account and log back in again, then try to activate the theme of your choice.

  Hope this helps!

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  staff-totoro · Staff · Aug 18, 2021 at 8:12 pm

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  Hi @heart0891

  We’re limited in how we can help because we don’t actually host your site on WordPress.com. Your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer on our managed WordPress service. Because of this we don’t have access to your server files or the ability to take a closer look.

  The good news is that you can find help for your themes issue here in the open source forums at https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Hope this helps point you in the right direction!