hi I need to get access to an account I closed in error yesterday

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  iandoyle3854 · Member · Jan 15, 2019 at 12:58 pm

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  Hi,
  I closed an account in error yesterday and have tried the recovery steps but it won’t let me any further than the recovery page. I have provided the original domain and a receipt number and transaction ID for the account but it keeps saying account closed and wont let me take it further?? Help!!

  The blog I need help with is: (visible only to logged in users)

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  iandoyle3854 · Member · Jan 15, 2019 at 12:59 pm

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  the blog I need help with is a domain that has now been closed. On the page it states that I can recover the account within 30 days???

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  staff-zinnia · Staff · Jan 15, 2019 at 4:55 pm

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  Hi –

  No worries. When the account was closed we sent an automated notification via email. Reply to that email directly telling us that it was an error.