Hide Critical Error from customers

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  stakeholdpakistan · Member · Aug 2, 2022 at 12:42 pm

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  I wanted to know if there is a way to hide ‘there is a critical error on your website’ from my customers as it makes the website look very cheap and unfinished

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Aug 2, 2022 at 10:49 pm

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  Hi there,

  We can’t help directly because we don’t host stakeholdpakistan.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead, your host (Hostbreak Web Hosting) uses , the open-source variant of the WordPress platform, which functions differently than what we offer here on WordPress.com. Specifically, we use a custom infrastructure on WordPress.com that does not display this error message, so we are unfamiliar with how to troubleshoot it.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these issues and are in the best position to help. Thanks!