Homepage Switch After Installing New Plugin

  • Unknown's avatar
    rabushahla · Member ·

    Hi, last week I installed two new plugins, Elementor and Convert Pro, to help add a new newsletter subscription sidebar on my website, http://www.urbanpitch.com. (Elementor didn’t work out, so stuck with Convert Pro.)

    However, when I re-loaded the website, something changed in the way each post was displayed on the home page. Instead of the top 5 stories in the visual composer automatically being filtered out of the ‘latest stories’ tab, they showed up again. Plus, the stories underneath the ‘videos’ tab weren’t showing up, neither was the ‘next page’ selector at the bottom.

    I was able to recreate the stories by adding an offset to the latest stories block, but the next page selector is still not showing up at the bottom of the page.

    I’m not exactly sure what caused this switch, but the addition of the two new plugins are the only major additions I made before I noticed the changes. Can you help me restore to how it was before? Archived site layout for reference: https://web.archive.org/web/20210424023132/https://urbanpitch.com/

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    And, you can find support for Convert Pro at https://www.convertpro.net/support/

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