Hover option issues
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Hi. I have a problem with a hover option of my products’ photos on my website. It stopped working and at the moment the main photo of a product is not showing in thumbnail (only the second one in product’s gallery). I have already updated wordpress to version 5.8.1 (AU) but it didn’t help. I’m using flatsome child theme.
Please advise. Alice
Site: (email visible only to moderators and staff)/.
WP.com: Unknown
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Correct account: Unknown -
Hi there!
Please note that your site at wagalot.com.au is using the WordPress.org software and is hosted by Siteground. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.
We are happy to share some suggestions but note that you may need to post on the WordPress.org community forum at https://wordpress.org/support/forums
Can you try activating a default theme (like Storefront) and see if the problem still exists? If it does, you’d need to reach out to theme support for help. Most of the visual elements of a site come from the theme so if switching to a default theme like Storefront solves the issue, you’d need help from your theme support.
If the problem occurs with the default theme too, please post on the WooCommerce support forum at https://wordpress.org/support/plugin/woocommerce/
You’ll hear directly from the WooCommerce support team who can look at your site and advise next steps.
Regards
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