How can I get back and login into dashboard
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I need your help!
aleppoguide.wordpress.com is my domain name, it’s still there available but I can’t login anymore, yet the email address I used when first created it is still the same:
(email visible only to moderators and staff)
Each time I wanted to login I failed without knowing the reason. Could I find someone who can help to solve this issue? Hope so. -
aleppoguide was my original username, and when tried to login to my site some three years ago the original username has become longer, the admins have added to it an extra letters” 34be2c28df”
So it becomes
( aleppoguide34be2c28df)
And as a result, I no longer be able to log in my own site created more than 10 years now. I need a help from you to solve this issue, please! -
Hi there,
No one added those extra characters to your username. You simply created a new account.
aleppoguide.wordpress.com is still owned by that other account of yours (@aleppoguide) and to be able to access it, you need to follow our Account Recovery guide:
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I am deeply sorry for as I tried my best to follow the link in an attempt to recover my site, I found that I login in to the same my new account which has Extra many characters.. by opening a window from https://wordpress.com/read
Please 🙏 could you teach how to recover it in a step by step manner! -
Please log out and then log back in typing the correct username. You can reset the password from https://en.wordpress.com/wp-login.php?action=lostpassword.
There’s also more information at https://wordpress.com/support/account-recovery/.
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