How can I recover my domain and the premium service

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  vangabie · Member · Oct 5, 2017 at 11:34 am

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  I just registered for the premium service today, but accidentally canceled the service and the domain I created. I would like to withdraw the cancelation. I have not got the 102$ refund yet, but I’d rather get the service back instead of the refund.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Oct 5, 2017 at 12:28 pm

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  Hi vangabie,

  I have not got the 102$ refund yet, but I’d rather get the service back instead of the refund.

  $102 was refunded on 5th October 2017 and there is a copy of the refund receipt in your Billing History here:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to shows on your statement. The money may not have reached your bank account yet but it is on its way.

  If you go ahead and purchase a new plan, I can link the domain with the plan and you should be all set :)

  Please let me know if you have any questions.

  All the best!